Boston, November 4, 2021– Managing the finances of a small business is no easy task. This critical customer segment needs access to tools that enable them to pay and get paid faster, as well as better forecasts of and reports on cash flows, to increase their chances of staying in business. Experiences in small-business customers’ personal lives and a greater overall comfort with technology have deepened their expectations for intuitive and modern digital banking interfaces, high levels of automation, and personalized experiences. In return, their businesses offer a huge revenue opportunity to those banks able to meet these expectations.
Clients of Aite-Novarica Group’s Commercial Banking & Payments service can download this 15-page Impact Brief. To learn more about the topic covered in this Impact Brief, please contact us at [email protected].
About the Author
Christine Barry
Christine Barry serves as Leader of Strategic Initiatives, Research for Datos Insights. She is also a member of the Commercial Banking and Payments team focusing on the strategies and technology implementations of global banks of all sizes. Her recent research has addressed global cash management trends and technologies, capturing the valuable small-business customer, bank priorities for treasury onboarding, and the...
Other Authors
Datos Insights
We are the advisor of choice to the banking, insurance, securities, and retail technology industries–both the financial institutions and the technology providers who serve them. The Datos Insights mission is to help our clients make better technology decisions so they can protect and grow their customers’ assets.