Boston, August 1, 2017 – U.S. healthcare providers and portal vendors must recognize that protecting the user experience and meeting regulatory compliance are important, but patient ID verification introduces another variable to the equation—fraud. Is ID verification a fraud-prevention strategy as much as it is a compliance and user experience strategy?

This Impact Note examines healthcare provider risks regarding ID verification processes tied to electronic health records and looks at current patient portal ID verification approaches. It is based on 14 Q2 2017 interviews with executives from patient portal vendors.

This 18-page Impact Note contains nine figures and four tables. Clients of Aite Group’s Health Insurance service can download this report, the corresponding charts, and the Executive Impact Deck.

This report mentions Acxiom, Aprima, athenahealth, Availity, Bridge Patient Portal, Centers for Medicare and Medicaid Services, Change Healthcare, Clearwave, drchrono, Early Warning, eClinicalWorks, Encap Security, Entersekt, Entrust, Epic, Equifax, Experian, Giact, Greenway Health, Health Payment Systems, IBM, ID Analytics, IDology, InstaMed, LexisNexis Risk Solutions, Medfusion, Microsoft, NextGate, NextGen Healthcare, PatientPay, Phreesia, RSA, SecureKey, Simplee, TeleSign, TransUnion, ValidSoft, and ZirMed.