November 2018 - Life insurers are seeking improved claims capabilities to increase efficiency for cost reduction and customer experience, along with supporting new product features to meet the needs of policyholders and plan sponsors.

While policy administration system suites generally provide integral claims processing, carriers are looking to standalone solutions for better integration and increased capabilities.

This report discusses trends, carrier needs, and key providers of standalone life claims solutions like ClaimVantage, DXC, FAST, FINEOS, Intellect SEEC, and Pega.