Insurance Technology Case Study Compendium 2022: Digital Initiatives

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Insurance Technology Case Study Compendium 2022: Digital Initiatives

The 2022 Insurance Technology Impact Award winners in the digital category are Sun Life, Everest Re, and Pie Insurance.


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Harry Huberty
Head of CIO Research
Martina Conlon
Head of Property & Casualty Insurance
Robert McIsaac
Head of Life Insurance, Annuities, & Benefits

June 28, 2022 – Digital capabilities aren’t just about engagement and experience. They’re fundamentally about making information more readily available and helping it flow more smoothly through complex technology systems so that it’s where stakeholders expect to find it when they need it. While sales platforms and agent portals are a major element of digital projects, insurers are using technology to engage customers and improve experiences in a range of other ways.

Aite-Novarica Group’s Insurance Technology Impact Awards recognize IT initiatives that have created real impact on insurers’ business, premium, and profitability. The 11th annual Insurance Technology Impact Awards program reviewed 65 examples of insurer IT initiatives that delivered real business impact. This volume includes 23 case studies of digital initiatives: American Modern Insurance Group, Beacon Mutual, Buckle, Country Financial, Everest Re, Farm Bureau Financial Services, F&G, Flow Flood Insurance, Funeral Directors Life, Galway Holdings, Hastings Mutual, Kemper, Mountain West Farm Bureau & 360 Insurance, Northern Finnish Mutual, Onlia, Pie Insurance, Risk Placement Services, Sun Life, Symetra, Tokio Marine HCC, Tokio Marine Highland, Teachers Life, and VGM & Associates. Companion volumes cover core, data/analytics, and IT practice case studies.

This is a 38-page Impact Report. Clients of Aite-Novarica Group’s Life, Annuities, & Benefits or Property & Casualty service can download this report.

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This report mentions AgentSync, Amazon Web Services, Amplitude, AppDynamics, Argyle, Avocode, BlazeMeter, Breathe Life, CarAdvise, CarltonOne, Cogitate, Datadog, Docker, DRC, EasySend, Figma, ForgeRock, GitHub, Guidewire, HubSpot, Hyland, IBM, IMS, IMT, InsCipher, INSTANDA, Intermap, Invoice Cloud, Iterable, Justifacts, Lyft, ManageMy, MDI, Micro Focus, Microsoft, MongoDB, nowly Insurance, Optimity, OutSystems, Paylode, Postgres, Sitecore, Smart Communications, Snowflake, Stripe, Sumo Logic, ValueMomentum, Virgin Pulse, and XDimensional Technologies.

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