Boston, September 14, 2021 – Once upon a time, commercial lending was a business dominated by in-person interactions. And although this approach long persisted, despite the ready availability and moderate embrace of automated commercial loan adoption, it was all but vaporized by the COVID-19 pandemic. Now, the desire to digitalize the borrower experience, the need to support a newly remote workforce, the pursuit of scale, and the achievement of a single view of risk drive the increased adoption of CLO automation.

This report explores some of the key trends within the commercial lending market and discusses how technology is evolving to address new market needs and challenges. It also provides high-level vendor market analysis, including IT spending projections. Sources of this research are conversations between the author and users of CLO systems, briefings on systems in the market, and demonstrations of these systems. Supporting these data sources is a program of vendor evaluations that will result in an upcoming Aite Matrix, a proprietary Aite-Novarica Group vendor assessment framework.

This 28-page Impact Report contains six figures and four tables. Clients of Aite-Novarica Group’s Commercial Banking & Payments service can download this report, the corresponding charts, and the Executive Impact Deck.

This report mentions Abrigo, Axe Finance, Baker Hill, Biz2credit, Blooma.ai, Finastra, FIS, Genpact, Global Wave Group, Intellect Design Arena Ltd., Jack Henry & Associates, Inc., Kuliza Technologies, Linedata, Loxon Solutions, Moody’s Analytics, nCino, Newgen Software Technologies, Nucleus Software, Numerated, Oracle, Q2, and Sopra Banking Software.