Boston, October 27, 2021 –U.S. financial institutions are pressured to develop digital banking solutions that not only encompass all of the wants and needs of their customers but also complement and enhance traditional expectations of the customer banking experience. As building digital banking solutions, both online and mobile-based, is a significant operational undertaking, most FIs purchase digital banking solutions from external vendors. How do these vendors distinguish and differentiate their digital banking solutions from others’?
This Impact Report explores the perspectives of FI clients actively participating in this vendor market and highlight some of key drivers and perspectives for vendor selection.
This 26-page Impact Report contains 17 figures and two tables. Clients of Aite-Novarica Group’s Retail Banking & Payments service can download this report, the corresponding charts, and the Executive Impact Deck.
This report mentions Access Softek, Alkami Technology, Apiture, Backbase, CSI, Finastra, Fiserv, FIS, Infosys Finacle, Jack Henry & Associates, MEA Financial, MX, NCR, Q2, and Temenos.
About the Author
David Albertazzi
David Albertazzi is the Director of Datos Insights' Retail Banking & Payments practice, and he focuses on retail bank channels and core banking technologies. He specializes in technology solutions used by banks and credit unions to support their mobile banking, online banking, branch, ATM, and call center channels, and he assesses the strategies and technology implementations of financial institutions of...
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Datos Insights
We are the advisor of choice to the banking, insurance, securities, and retail technology industries–both the financial institutions and the technology providers who serve them. The Datos Insights mission is to help our clients make better technology decisions so they can protect and grow their customers’ assets.