Financial Institution Perspectives: Rating of Digital Banking Vendors

Report Summary

Financial Institution Perspectives: Rating of Digital Banking Vendors

In a highly competitive digital banking market, understanding and measuring financial institutions’ perspectives and opinions of digital banking vendors is crucial.

David Albertazzi
Director, Retail Banking & Payments Practice
Francisco Alvarez-Evangelista

Boston, October 27, 2021 – U.S. financial institutions are pressured to develop digital banking solutions that not only encompass all of the wants and needs of their customers but also complement and enhance traditional expectations of the customer banking experience. As building digital banking solutions, both online and mobile-based, is a significant operational undertaking, most FIs purchase digital banking solutions from external vendors. How do these vendors distinguish and differentiate their digital banking solutions from others’?

This Impact Report explores the perspectives of FI clients actively participating in this vendor market and highlight some of key drivers and perspectives for vendor selection.

This 26-page Impact Report contains 17 figures and two tables. Clients of Aite-Novarica Group’s Retail Banking & Payments service can download this report, the corresponding charts, and the Executive Impact Deck.

Download table of contents

This report mentions Access Softek, Alkami Technology, Apiture, Backbase, CSI, Finastra, Fiserv, FIS, Infosys Finacle, Jack Henry & Associates, MEA Financial, MX, NCR, Q2, and Temenos.

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