Enterprise Architecture: Expansion and Key Issues

Report Summary

Enterprise Architecture: Expansion and Key Issues

Mitch Wein
Head of Financial Services Executive Partner Service
Martin Higgins
Senior Principal

June 2020 - Enterprise architecture leads the way in some of the most far-reaching technology changes seen since the advent of the internet as insurers shift to cloud-native technology and blur organizational boundaries with expanded use of APIs. This report explains the changing role of enterprise architecture (EA) and how the practice delivers value to insurance carriers. EA is an area of growing investment across all insurance segments.

Revenue-generating initiatives remain the top priority for architecture teams, followed by cloud-native migration, data and digital transformations, and an expanded use of APIs across the enterprise.

Improved collaboration with Agile development organizations is a top challenge, with EA groups redefining the role they play to support insurers’ business strategies and their Agile delivery teams.

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