March 15, 2023 – Insurers regularly experiment with emerging technologies to find more efficient and effective ways to manage information, workflow, and risk. Emerging technologies can allow insurers to sell more, manage risk better, or improve efficiency, but they can also threaten disaggregation or create new ways of doing business insurers must address.

Based on a survey of 51 property/casualty insurer CIO members of the Aite-Novarica Group Insurance Technology Research Council conducted in Q4 2022, this report tracks adoption rates, planned pilot activity, and use cases across more than a dozen technology areas. It provides a brief overview of each technology, with actual or potential applications for insurers, and includes insights based on Aite-Novarica Group’s conversations with insurer technology executives.

Clients of Aite-Novarica Group’s Property & Casualty service can download this report and the corresponding charts.