Distribution and Compensation Management Maturity Model

Report Summary

Distribution and Compensation Management Maturity Model

No longer viewed solely as commodity back-office functions, DCM capabilities are seen as enablers to distribution-centric growth strategies.

Eric Weisburg
Senior Principal
Nancy Casbarro
Senior Principal

Boston, March 15, 2022 – Increasing producer expectations, competitive factors, broker and agent consolidation, insurer growth strategies, pandemic-driven business practices, and technical debt are driving insurers to assess their distribution and compensation management (DCM) capabilities. A growing number of insurers are examining how they engage with producers, viewing it as a strategic capability that enables competitive advantage rather than as a non-differentiating back-office activity and regulatory compliance.

This Impact Report introduces the Aite-Novarica Group DCM Maturity Model, which enables insurers to identify where they currently are on the DCM spectrum, their DCM destination, and the gaps in between.

This 27-page Impact Report contains one table. Clients of Aite-Novarica Group’s Life, Annuities, & Benefits or Property & Casualty service can download this report.

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