September 2020 –Â This brief provides an overview of key issues and prominent providers for insurers to consider when evaluating dental and vision claims systems. Dental and vision insurers have a diverse market of solutions to select from for claims processing. A solution’s workflow, financials, and reporting capabilities are key considerations, as are its data management, credential, and fee scheduling. Beyond that, insurers should consider a solution’s portal/integration capabilities, development language, delivery model, configuration, and security, as well as the vendor organization and delivery capabilities.
This brief provides an overview of key issues and profiles of 11 prominent providers, including Concentrix, Cognizant, DataGenix, EIS, Majesco, Mphasis, Oracle, PLEXIS, SKYGEN, VBA, and Vitech.
About the Author
Nancy Casbarro
Nancy Casbarro is Head of Insurance Advisory at Datos Insights. She has over 30 years of insurance technology experience, most of which were spent in senior IT leadership positions at MetLife. Most recently, Nancy served as the IT Solutions Delivery Vice President for the Group Benefits business at MetLife, supporting products, claims, underwriting, distribution development, and national accounts. Nancy also has...
Other Authors
Datos Insights
We are the advisor of choice to the banking, insurance, securities, and retail technology industries–both the financial institutions and the technology providers who serve them. The Datos Insights mission is to help our clients make better technology decisions so they can protect and grow their customers’ assets.