Delivering the Experience Small Businesses Expect: Three Critical Components

Report Summary

Delivering the Experience Small Businesses Expect: Three Critical Components

Banks must evolve their strategies, their product offerings, and the experiences they provide to small businesses.

Christine Barry
Head of Banking & Payments Insights & Advisory

Boston, October 6, 2021 – Small businesses have long been underserved by their banks. They often have to choose between complex treasury platforms and consumer offerings, neither of which effectively meets their needs. This has resulted in missed opportunities for banks and disjointed customer experiences. Fortunately, technology has evolved to enable banks with the right strategies to successfully serve small businesses with a more holistic and richer experience.

Clients of Aite-Novarica Group’s Commercial Banking & Payments service can download this 17-page Impact Brief, which is sponsored by Q2. To learn more about the topic covered in this Impact Brief, please contact us at [email protected].

How can we help?

If you have a question specific to your industry, speak with an expert.  Call us today to learn about the benefits of becoming a client.

Talk to an Expert

Receive email updates relevant to you.  Subscribe to entire practices or to selected topics within
practices.

Get Email Updates