Delivering the Experience Small Businesses Expect: Three Critical Components
Report Summary
Delivering the Experience Small Businesses Expect: Three Critical Components
Banks must evolve their strategies, their product offerings, and the experiences they provide to small businesses.
Boston, October 6, 2021 – Small businesses have long been underserved by their banks. They often have to choose between complex treasury platforms and consumer offerings, neither of which effectively meets their needs. This has resulted in missed opportunities for banks and disjointed customer experiences. Fortunately, technology has evolved to enable banks with the right strategies to successfully serve small businesses with a more holistic and richer experience.
Clients of Aite-Novarica Group’s Commercial Banking & Payments service can download this 17-page Impact Brief, which is sponsored by Q2. To learn more about the topic covered in this Impact Brief, please contact us at [email protected].