Report

Customer Safety 360: The Guide to Effective Fraud Controls

It is time to remake digital channel fraud mitigation controls and protect customers from social engineering fraud.
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Boston, November 26, 2019 – Now is not the time to be complacent as a digital channel security practitioner. Escalating social engineering attacks combined with the speed and irrefutable nature of faster payments make it difficult for FIs to recover the stolen funds, and the FIs’ customers are losing significant money from these scams. Can new controls address and minimize these fraud losses and reduce the impact on consumers and businesses?

This Impact Brief details the key threats associated with the new age of faster payments and identifies solutions to help FIs mitigate fraud losses. It is co-authored by fraud mitigation and security specialist Ken Palla.

Clients of Aite Group’s Fraud & AML service can download this 15-page Impact Brief. To learn more about the topic covered in this Impact Brief, please contact us at [email protected].

About the Author

Julie Conroy

Julie Conroy

Julie Conroy serves as the Chief Insights Officer for Datos Insights. Prior to Julie’s tenure at Datos Insights, she had more than a decade of hands-on product management experience working with financial institutions, payments processors, and risk management companies. She spent a number of years as Vice President of Product Solutions with Early Warning Services, where her team managed a...

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Other Authors

Datos Insights

Datos Insights

We are the advisor of choice to the banking, insurance, securities, and retail technology industries–both the financial institutions and the technology providers who serve them. The Datos Insights mission is to help our clients make better technology decisions so they can protect and grow their customers’ assets.

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