Business and Technology Trends: Personal Lines

Report Summary

Business and Technology Trends: Personal Lines

Personal lines insurers are fast-tracking digital initiatives to respond to immediate customer and agent needs.

Martin Higgins
Senior Principal
Steven Kaye
Head of Knowledge Management

Boston, September 28, 2021 - Personal lines insurers are investing in insuretechs to accelerate learning and diversify R&D efforts, using AI to speed the claims process, deepening their knowledge of the customer, reducing earnings volatility through analytics, and improving self-service capabilities.

Aite-Novarica Group’s new Business and Technology Trends report looks at key issues and recent examples of technology investments by personal lines insurers.

Clients of Aite-Novarica Group's Property & Casualty or Life, Annuities, & Benefits service can download this 20-page report.

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