Report

BPO-BPaaS Providers for L/A Insurers

/

September 2020 – As BPO continues to grow, providers can offer insurers greater speed to market while addressing skill gaps and new processing considerations. This report provides an overview of 13 BPO-BPaaS providers to North American life/annuity insurers with a focus on their experience levels in key functional areas. The information in this report was collected directly from the providers using a proprietary Novarica RFI. The report contains a brief profile of each vendor, including a chart detailing the provider’s experience levels in specific, targeted, functions.

Providers included: Capgemini, Coforge, Cognizant, Concentrix, DXC, EXL, Genpact, Infosys BPM, NTT DATA, SE2, TCS, Wipro, and WNS.

Related Content

Aite-Novarica 100 Digital, Data, and Core Capabilities for Property/Casualty Insurers

This report explains the AN100 Framework and analyzes maturity and deployment data from a survey of 49 P&C insurers.

Aite-Novarica 100 Digital, Data, & Core Capabilities for L/A/B Insurers

Technologies to improve customer communication and targeting are among the most-piloted capabilities for life, annuity, and benefits insurers.

Establishing Solution Provider Relationships: General Principles

Get Summary Report

"*" indicates required fields

Name*
This field is for validation purposes and should be left unchanged.