BPO-BPaaS Providers for L/A Insurers

Report Summary

BPO-BPaaS Providers for L/A Insurers

Nancy Casbarro
Senior Principal
Eric Weisburg
Senior Principal
Mitch Wein
Head of Financial Services CIO/CTO Advisory

September 2020 - As BPO continues to grow, providers can offer insurers greater speed to market while addressing skill gaps and new processing considerations. This report provides an overview of 13 BPO-BPaaS providers to North American life/annuity insurers with a focus on their experience levels in key functional areas. The information in this report was collected directly from the providers using a proprietary Novarica RFI. The report contains a brief profile of each vendor, including a chart detailing the provider’s experience levels in specific, targeted, functions.

Providers included: Capgemini, Coforge, Cognizant, Concentrix, DXC, EXL, Genpact, Infosys BPM, NTT DATA, SE2, TCS, Wipro, and WNS.

How can we help?

If you have a question specific to your industry, speak with an expert.  Call us today to learn about the benefits of becoming a client.

Talk to an Expert

Receive email updates relevant to you.  Subscribe to entire practices or to selected topics within

Get Email Updates