Boston, November 6, 2019 – One of the biggest obstacles small businesses face is poor visibility into their overall financial position, and in most cases their banks are not offering them tools to overcome this pain point. In 2017, Bank of America saw a big opportunity to offer greater value to its small-business customers by providing more transparency into their financial positions and tools to help them better manage their finances, and the bank’s Business Advantage 360 service is part of this initiative.
Aite Group’s Impact Innovation Awards are designed to recognize and celebrate innovation achieved by financial institutions leveraging technology to surpass the status quo. Award recipients are leading the industry by identifying and implementing new products, capabilities, or levels of automation and effectiveness that are bringing our industry one step closer to next-generation banking. Other reports in this series feature Aite Group’s Impact Innovation Award in Cash Management and Payments for customer experience, customer experience in cards, customer experience by a global bank, operational efficiency, digital channel capabilities, product development, and product development in real-time payments.
Clients of Aite Group’s Wholesale Banking & Payments service can download this eight-page Impact Brief. To learn more about the topic covered in this Impact Brief, please contact us at [email protected].
About the Author
Christine Barry
Christine Barry serves as Leader of Strategic Initiatives, Research for Datos Insights. She is also a member of the Commercial Banking and Payments team focusing on the strategies and technology implementations of global banks of all sizes. Her recent research has addressed global cash management trends and technologies, capturing the valuable small-business customer, bank priorities for treasury onboarding, and the...