April 19, 2023 – The claims ecosystem landscape continues to evolve, and the explosion of insuretech solutions in the last five years has made it complicated for insurers to navigate the broad range of solutions for their business needs. The Aite-Novarica Group Claims Ecosystem Map for P/C Insurers is a reference model for an insurer’s claims-focused business applications and technologies that provide capabilities beyond core system functionality.

This Impact Report aims to demystify the landscape and provide carriers with a framework for assessing ecosystem capabilities to meet business and technology goals. This report represents Aite-Novarica Group’s thought leadership developed through direct experience, research, and conversations with hundreds of carriers and vendors in North America.

Clients of Aite-Novarica Group’s Property & Casualty service can download this report.

This report mentions [x]cube LABS, 360Globalnet, ABBYY, ACI Worldwide, Acxiom, Adaptive Processing Solutions (Acrometis), AdvoLogix, Ajira AI, Amazon, Athenium Analytics, ATTOM, Augury, Automation Hero, Avaamo, Avatour, AWS, Bankable, Betterview, Bill It Now, Bottomline, Cambridge Mobile Telematics, CAPE Analytics, Carpe Data, CaseGlide, CCC, Charlee.ai, Checkbook, Cinnamon AI, Claim Genius, CLARA Analytics, Click-Ins, Coforge, CogniSure, Commerce Bank, CompIQ, Conduent, CoreLogic, Crawford, Crawford (WeGoLook), Daisy Intelligence, Data Axle, DDI Technology, doeLEGAL Inc., Dream Payments, DTN, Dun & Bradstreet, EagleView, EarthDefine, Ebix, Echo Ridge Partners, Ecopia, Enservio, Environics Analytics, Esri, Exactuals, EXL Service, Explore Information Services, Fenris Digital, Filevine, Fiserv, FRISS, Genpact, Gigaforce Inc., Google, Gradient AI, Guidewire, HERE, Hi Marley, Hyperscience, Hyperwallet, IAA, IBM, IMS, Ingo Money, InsCipher, InsurCard, Insurity, Kespry, LeakBot, Legal Files Software Inc., Legal Track, LenderDock, LEO, LexisNexis (Flyreel), LexisNexis Risk Solutions, Lightbox, Litify, Livegenic, Long Group Inc., LossExpress, Loveland Innovations, LSG, Lytx, ManageWare, Matterport, MEA, Medata, Megaputer Intelligence Inc., Melissa, Microsoft, Milliman, Mitchell, Mitratech, Munich Re, Nearmap, Notion, Nuance, Octo Telematics, ODG, omni:us, One Inc., Parsyl, Paymentus, PayNearMe, Paysurance, Perr&Knight, Pointivo, Precisely, Prelude Software, Pypestream, Quadient, Quantexa, RozieAI, Saama, Safehub, Salesforce, SAS, ServicePower, Shift Technology, SightCall, Smarty, Snapsheet, Solera, Source7, Sovos, Spixii, SymphonyAI, Top Down Systems, Tractable, Transcard, TransUnion, Twilio, Understory, Verisk, ViewSpection, VPay, Wolters Kluwer, and ZestyAI.