Boston, December 9, 2020 – AIOps is both a tactical technology tool and a strategic part of a digital transformation program. AIOps reduces the number of outages and events by aggregating data from multiple sources and providing high-value visibility into potential problems. When events do occur, AIOps provides a visible mapping of the problem to reduce the length of the issue. In doing so, AIOps helps meet the digital business standards of always-up, always-on technology services.

This report explores the challenges to both IT and DevOps and how AIOps solutions serve both. It is based on Aite Group research, including discussions with 19 AIOps companies and interviews with 15 technology company or financial institution personnel involved in AIOps deployments, as well as broader desk research.

This 22-page Impact Report contains three figures and four tables. Clients of Aite Group’s Institutional Securities & Investments, Wealth Management, Wholesale Banking & Payments, Retail Banking & Payments, Health Insurance, Life Insurance, or P&C Insurance service can download this report, the corresponding charts, and the Executive Impact Deck.

This report mentions AppDynamics, Aruba, Broadcom, Datadog, Dynatrace, Evolven, Honeycomb, Lightstep, Moogsoft, Numerify, OverOps, Resolve, ScienceLogic, ServiceNow, StackState, and Sysdig.