Report

AI in Healthcare: Ten Essential Use Cases

AI presents a growing array of capabilities to increase process efficiency, improve customer satisfaction, and decrease incidences of fraud.
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Boston, May 14, 2019 – Artificial intelligence is redefining what healthcare can look like when the industry dares to break its shackles from data silos, trusts in a robust set of predictive analytics, and leverages data asset management. AI and its technologies in arms—machine learning, natural language processing, and cognitive learning—are paving the way to better engage with customers, impart satisfying customer experiences, and automate manual processes. These relevant use cases provide many compelling insights.

This report is based on 37 interviews conducted by Aite Group in Q4 2018 and Q1 2019 with technology partners active in AI-powered services/solutions and with active businesses in the U.S. The research entailed interviews with technology vendor executives regarding their offerings, value propositions for the health insurance industry, and case studies with existing clients that illustrate how they implement what they claim to do.

This 39-page Impact Report contains 11 figures and two tables. Clients of Aite Group’s Health Insurance service can download this report, the corresponding charts, and the Executive Impact Deck.

This report mentions AccuHealth, Ascension Ventures, Bank of America, Bend Financial, Brighterion, Buoy Health, Cerner, Change Healthcare, Chisel, CogniCor, Cognizant, Drive Capital, Elavon, Epic, EXL, Experian Health, Fidelity, Google, Hexaware, IBM, Infinx, Infutor, Intel, Khosla Ventures, Mastercard, McKesson, Meditech, Montefiore, nThrive, Oak HC/FT, Olive, Optum Ventures, Oracle, Pega, Recondo Technology, RELX Group, RBC, SAS, SCIO Analytics (Part of EXL), Simplee, Tandon Group, ThreatMetrix, TransUnion, TriZetto, Venrock, VisiQuate, VisitPay, and Welltok.

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