Advancing the Consumer Financial Experience in Healthcare: The Vendors
Report Summary
Advancing the Consumer Financial Experience in Healthcare: The Vendors
Vendor solutions aim to get rid of consumer apathy toward paying bills and unlock engagement and satisfaction.
Boston, October 26, 2017 – Vendors offering consumer-facing solutions to U.S. healthcare providers are changing the financial paradigm from one in which providers chased consumers for a payment post-service to one that engages individuals to take control of their unique financial circumstances well before an appointment is made. Vendors are advancing the financial experience through the creation of a “healthcare wallet,” designed to accommodate planning, saving, and spending for their unique needs. In short, vendors are harnessing the winds of change to power a system that recognizes individuals as healthcare consumers.
This Impact Report outlines market trends and profiles vendors’ business strategies, go-to-market approaches, key product offering features, and value propositions. It is based on 38 Q2 and Q3 2017 interviews with executives from vendors that offer solutions directly to healthcare providers, health plans, and employers or indirectly through channel partners. This report profiles the following vendors: ACI Worldwide, Alacriti, Alegeus, Aprima Medical Software, Availity, Cambia Health Solutions, Change Healthcare, Comerica, Elavon, Experian Health, Fattmerchant, FinPay, Fiserv, Health Equity, Health Payment Systems, HealthiPASS, InstaMed, iVinci Health, J.P. Morgan, KeyBank, Parasail Health, PatientPay, Payspan, PNC Financial Services, Recondo Technology, Redox, Simplee, SingleCare, Softheon, SplitIt, SwervePay, TransUnion Healthcare, U.S. Bank, and Wells Fargo.
This 85-page Impact Report contains 12 figures and four tables. Clients of Aite Group’s Health Insurance service can download this report, the corresponding charts, and the Executive Impact Deck.
This report mentions ACI Worldwide, Alacriti, Alegeus, Amazon, American Express, Aprima Medical Software, Availity, Bank of America, Cambia Health Solutions, CareCredit, CarePayment, Cerner, Change Healthcare, Chase Merchant Services, Citi, ClearBalance, Cognizant, Comerica, Commerce Bank, Dentalplans.com, Discover, Docpay, Elavon, Epic, Experian Health, Facebook, Fattmerchant, FinPay, First Data Corporation, FIS, Fiserv, GNS Healthcare, GoodRx, Google, Health Equity, Health Payment Systems, HealthiPASS, HealthSparq, Ingenico, InstaMed, iVinci Health, J.P. Morgan, KeyBank, MagTek, Mastercard, Maxwell Health, MDsave, Meditech, MedSavvy, mPulse, NACHA, Parasail Health, PatientPay, PayPal, Payspan, Phreesia, PNC Financial Services, PokitDok, QNX Software Systems, Recondo Technology, Redox, RevSpring, Simplee, SingleCare, Softheon, SplitIt, Square, SwervePay, Tapestry Systems, Teladoc, Total Systems Services (TSYS), TransUnion Healthcare, U.S. Bank, Vantiv, Visa, and Wells Fargo.