PAST WEBINAR VIDEOS

AITE-NOVARICA GROUP EVENTS

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Tuesday, February 23, 2023 | 11:00 a.m. ET

2023 Top 10 Trends in Customer Experience: Synthesizing Pandemic and Post-Pandemic Expectations

Clients, please be sure to login to view the full on-demand recording of the webinar. If you’re not a client and you’re interested in viewing the on-demand recording of the webinar, please click here. After the past three dizzying years for CX teams, it’s time to assess the...

Wednesday, August 3, 2022

Ten Trends in Customer Experience: Expanding Scope and Managing Expectations

Clients, please be sure to login to view the full on-demand recording of the webinar. If you’re not a client and you’re interested in viewing the on-demand recording of the webinar, please click here. [Recording Available] Customer experience is fundamental to an...

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