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E.g., 2024-04-24
April 7, 2021
The insurance industry is riding a wave of cloud-based data warehouse implementations and migrations from on-premises environments. As insurers plan their next moves, they find that they must make several critical decisions from a vast number of options. The choices they make now will have a lasting impact; moving quickly (while avoiding missteps) is critical. Key decisions include which...
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February 19, 2021
Insurers today face a multitude of IT challenges, including lack of resource capacity, the need for core systems modernization, lack of resources skilled in innovative technologies, and the need for greater operational efficiencies. The pressure is on for insurer IT organizations to lead and deliver clear technological and market-competitive advantages. IT services partners offer insurers...
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December 15, 2020
Analytics models are like living organisms. They need to be reviewed, recalibrated, and updated based on the initial outcomes they produce and the relevance of the historical data fed into them. During the first week of December, Novarica SVP Mitch Wein and I hosted our last Analytics Special Interest Group of the year. We were joined by a panel of IT leaders—Josh Edwards of Pekin...
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September 24, 2020
Novarica SVP Mitch Wein and I were looking forward to another fascinating Special Interest Group meeting on analytics this month. The group touched on many areas of this broad field, with a particular focus on insurers’ use cases for analytics, data governance, business intelligence, and data catalogs. We were pleased at the level of participation and idea sharing that occurred. Analytics...
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August 27, 2020
Insurance carrier CIOs routinely need to address an evolving array of regulatory compliance and governance issues as part of their “business-as-usual” operations. Changes in actuarial tables, addressing the specifics of CCPA, and a move to principle-based reserving are but three examples from the recent past. Changes in accounting rules are also reasonably routine occurrences. American...
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August 10, 2020
Data governance is foundational to many business strategies. Digital efforts expose corporate data externally; incomplete, dated, or inaccurate data can damage an organization’s reputation. Many customer initiatives depend on a 360-degree view of the customer relationship. Efforts to improve underwriting results require risk data and cause-of-loss information. Timely, complete, and high-...
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July 13, 2020
Novarica has seen tremendous interest in its research on third-party data, which has the potential to deliver significant value across the value chain. Data on vehicles, properties, commercial entities, and individuals is being applied to refining marketing efforts, used as pre-fill to improve CX, and employed to manage risks in underwriting and claims. At the same time, insurer interest...
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June 16, 2020
Last week, I had the pleasure of co-hosting Novarica’s virtual Special Interest Group on the topic of analytics with Novarica SVP Mitch Wein. Novarica previously conducted these sessions once or twice a year before the pandemic, but can now deliver them much more frequently in a video conference format. In a time of significant change and disruption, the ability to deliver these sessions on...
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May 28, 2020
As the nation begins to re-open, many insurers plan to keep a significant number of staff working from home on a permanent or part-time basis. We have heard from many that they believe WFH has improved productivity, but there is still a heightened desire to improve visibility on productivity. When everyone was in the office, and productivity metrics were not in place, there was confidence...
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May 27, 2020
Novarica held its first virtual Commercial Lines Special Interest Group on May 14, 2020, joined by over 25 insurer chief information officers. Novarica shared its perspective and created a platform for the CIOs to connect and exchange non-competitive information. We had plenty of productive interaction; the 90-minute GoToWebinar flew by. Novarica opened the session with our insights on the...
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