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September 14, 2022
Having spent a good part of my career managing fraud-prevention solutions that harness the power of collaboration, I’m a big believer in the valuable role collaboration plays in the fight against financial crime. This is one of the many reasons why I volunteer my time as a member of the advisory board of The Knoble, a nonprofit dedicated to bringing together the anti-financial-crime community to...
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August 18, 2022
As a long-time practitioner in the anti-fraud space, I tend to be more tolerant of false declines and friction than your usual consumer. However, I also tend to be more critical of poor customer experiences, since I’m very much attuned to the art of the possible. I had an experience last weekend that was categorically a fraud fail for my issuer; it left me aghast at the state of their controls,...
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December 1, 2020
“Robocop,” “Ex Machina,” “I Robot”: Hollywood loves to make movies about robots taking over the world, which thankfully is not yet a reality (…though it is 2020). However, on the internet, bots truly have achieved significant critical mass, representing an estimated 37.2% of all internet traffic. Bots are software programs that perform routine tasks and execute commands automatically. All bots...
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September 18, 2019
FinovateFall is right around the corner, as hard as that is to believe (how is it already fall?). This is always one of my favorite events, as startups and established players introduce their latest financial technology innovations and inventions. This year, I’m excited to be participating on the main stage as I help FICO unveil its newest innovation, Falcon X. Financial crime activity is...
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August 14, 2018
Bad guys beware! Many of the best minds in financial crime will converge in Charlotte, North Carolina, on September 27 for Aite Group’s Financial Crime Forum. The day will be filled with interactive panel discussions as financial crime and fraud executives from Bank of America, Citibank, U.S. Bank, Navy Federal, BBVA Compass, Ally Financial, and many more institutions tackle the following topics...
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December 29, 2016
As we get ready to turn the calendar page to 2017, the Aite Group Retail Banking & Payments analysts took a look back on the big events in the industry in 2016. Many of these promise to have ripple effects into 2017 and beyond.  Election results in the United States: The surprise results of the election have big banks optimistic about the potential for deregulation, while many...
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November 7, 2016
A couple weeks ago at Money 20/20, my co-presenter (Brian Byrne from EMVCo) demoed the new-and-improved version of 3-D Secure (3DS) to a packed house of payment industry professionals. There’s been a renewed industry interest in 3DS leading up to this launch—I’ve received more inquiries from clients about 3DS in the past six months than I have in my entire six years at Aite Group. So the big...
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October 31, 2016
The fourth annual Money 20/20 is in the books. While official attendance figures have not yet been released, this one felt even bigger than last year. Five analysts from Aite Group attended: Christine Barry, Julie Conroy, Ben Knieff, Tiffani Montez, and Thad Peterson. Here are a few key takeaways from the team:  Zelle’s debut: At last year’s Money 20/20, Early Warning...
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May 23, 2016
New-account risk assessment is an increasingly challenging proposition for financial institutions of all sizes. Opportunities for new-account fraud are exacerbated by the growing number of consumers who prefer to conduct commerce in the higher-risk online and mobile channels. Additionally, Dodd-Frank dramatically changed the economics of retail banking in the United States, while the Consumer...
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March 1, 2016
With 477 million records breached in 2015 alone, exposure to identity theft and payment card fraud is very much on the mind of many consumers. I’ve been receiving a lot of questions from friends, family, and colleagues over the past few weeks, and I’ve also had to deal with the fallout from criminals getting their hands on my own identity, so it seems like a good time for a blog. First, it’s...
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