EXPERTS

EXPERTS

Most of Aite-Novarica's experts have 10 or more years of direct experience working for financial institutions, technology vendors, or both. Their hands-on experience gives them an intimate knowledge of the world and contexts in which our customers operate, and it allows them to offer actionable—not pie-in-the-sky—recommendations as they research, consult, and partner with our clients. 

For a briefing or to get in touch with our experts, contact [email protected].

Find an Analyst:
Strategic Advisor
Areas of Expertise: 
Customer Engagement and CCM
Emerging Technologies
InsureTech
Life and Annuity
Vendor Marketing Strategy and Roadmap Alignment
Tom Benton is a Strategic Advisor at Aite-Novarica. His expertise is in IT strategy, emerging technologies, customer engagement, core systems implementation, and project management, primarily for life and annuities. Prior to joining Aite-Novarica, Tom served as VP of Technology and Systems at...  MORE
Senior Principal
Areas of Expertise: 
Business Intelligence
Claims Processing
Data Warehousing
Financial Reporting and Document Management
Life/Annuities/Benefits
Policy Administration Systems
Property/Casualty
Nancy Casbarro is a Senior Principal at Aite-Novarica. She has over 30 years of insurance technology experience, most of which were spent in senior IT leadership positions at MetLife. Most recently, Nancy served as the IT Solutions Delivery Vice President for the Group Benefits business at...  MORE
Associate
Areas of Expertise: 
Claims Processing
Core Systems
Customer Engagement
Digital Analytics
Insurer IT Strategy
Aisha Chandraker is an Associate at Aite-Novarica Group and the Novarica Women’s Network Program Coordinator. She works with senior team members to support consulting projects and create research reports. Prior to joining the firm, she worked in immigration law. She has a B.A. in Sanskrit and...  MORE
Head of Property and Casualty Insurance
Areas of Expertise: 
Core Systems
Data Strategy and Business Intelligence
Digital Strategy
IT Strategy and Architecture
Property/Casualty
Martina Conlon is Head of Property and Casualty Insurance at Aite-Novarica Group. She has expertise in IT strategy, best practices, organizational approaches, and technology architecture, and is the primary researcher and author of market-leading reports on agent portals, core systems,...  MORE
Areas of Expertise: 
Augmented Reality
Chatbot/Voice Assistant Technology
Digital Distribution
InsureTech
Machine Vision
NLP
RPA
Stephanie Dalwin is an Advisor at Aite-Novarica Group, supporting the firm’s insurance business and technology trends research, along with vendor consulting engagements. Stephanie also heads up the company’s insuretech program, engaging startups through briefings and industry reports. Prior to...  MORE
Head of Insurance Insights & Advisory
Areas of Expertise: 
Big Data
Blockchain/Cryptocurrency
Data and Analytics
Machine Learning and AI
Small Commercial and Workers' Compensation
Jeff Goldberg is Head of Insurance Insights & Advisory at Aite-Novarica Group. His expertise includes data analytics and big data, digital strategy, policy administration, reinsurance management, insuretech and innovation, SaaS and cloud computing, data governance, and software engineering best...  MORE
Senior Principal
Areas of Expertise: 
Agile Transformation
Analytics
Cloud
Core Systems
Data Warehousing
DevOps
Health Insurance
Life/Annuities/Benefits
Property/Casualty
Software Engineering
Martin Higgins is a Senior Principal at Aite-Novarica Group. He has over two decades of experience working in insurance technology, having served as Practice Director for Edgewater Consulting, where he was responsible for the company’s property and casualty business nationwide. He has expertise in...  MORE
Head of CIO Research
Areas of Expertise: 
Direct Online Sales
Emerging Technologies
Insurer CIO Benchmarking
Insurer IT Strategy
Internet of Things
Personal/Commercial Auto
Small Business Commercial Lines
Telematics
Harry Huberty is Head of CIO Research at Aite-Novarica Group, where he manages the Research Council, a moderated knowledge-sharing community of over 400 insurer senior executives. He also leads Aite-Novarica Group’s research on automotive telematics in personal and commercial lines. He holds an MTS...  MORE
Head of Knowledge Management
Steven Kaye is Head of Knowledge Management at Novarica, and lead editor of the firm’s Business and Technology Trends in Insurance series. He has managed  a wide range of research projects since joining the firm in 2008. Previously, Steven worked for Accenture as an insurance...  MORE
Manager, Associate Team
Areas of Expertise: 
Actuarial Systems
Data Governance
Economic Trends on Insurance
Insurer Client Vendor Selections
Parametric and CAT Insurance
PropTech
Charlie Kirchofer is Manager, Associate Team at Aite-Novarica Group. His role includes hiring, training, and mentoring research and consulting associates, project resourcing, and enhancing the team’s strategic contributions to the organization. Prior to this, he was a Lead Associate at Novarica....  MORE
Senior Associate
Areas of Expertise: 
Chatbot/Voice Assistant Technology
Cloud
Customer Engagement and CCM
Digital Analytics
NLP
Ashley Lee is a Senior Associate at Aite-Novarica Group. She works with senior team members to support consulting projects and create research reports. Prior to joining the firm, Ashley worked in management consulting and academic research. She has an M.A. in International Relations from the...  MORE
Senior Principal
Areas of Expertise: 
Advertising and Media Strategy
Consumer and Market Research
Customer Data Platforms
Customer Relationship Management (CRM)
Customer Segmentation
Digital Analytics
Journey Mapping
MarTech
Voice of Customer
Paul Legutko is a Senior Principal at Aite-Novarica Group. Paul has 20 years of experience in research and analysis, with a specialty in designing and applying analytical solutions to a wide range of data sets and problems. After spending nine years in digital analytics consulting, Paul spent five...  MORE
Head of Life Insurance, Annuities, and Benefits
Areas of Expertise: 
Banking
Business and Operations Transformation
IT Strategy and Management
Life/Annuities/Benefits
Wealth Management
Rob McIsaac is Head of Life Insurance, Annuities, and Benefits at Aite-Novarica Group. He has expertise in IT strategy and management for the insurance and financial services industries with experience in technology and business strategy for life, annuities, wealth management, and banking...  MORE
Strategic Advisor
Areas of Expertise: 
Auto and Home
Claims Processing
Commercial Insurance
Core Systems
Data and Analytics
Insurance Fraud
InsureTech
Internet of Things
Machine Learning and AI
Marketing Analytics
Telematics
Underwriting
Stuart Rose is a Strategic Advisor on Aite-Novarica’s P&C Insurance practice. He is responsible for market research and delivering strategic advice on applying data, analytics, and technology within the insurance industry. Stuart began his career as an actuary at a leading global insurer in...  MORE
Head of Financial Services Executive Partner Service
Areas of Expertise: 
Banking
International IT Leadership and Transformation
IT Strategy and Architecture
Life/Annuities/Benefits
Property/Casualty
Wealth Management
Mitch Wein is Head of Financial Services Executive Partner Service at Aite-Novarica Group. He has expertise in international IT leadership and transformation as well as technology strategy for life, annuities, health, personal and commercial lines, wealth management, and banking. Prior to...  MORE
Senior Principal
Areas of Expertise: 
Data and Analytics
Insurance Technology
Life/Annuities/Benefits
Operations and Finance
Property/Casualty
Eric Weisburg is a Senior Principal at Aite-Novarica Group. His expertise lies in insurance technology, operations, and finance. Eric has over 20 years of insurance industry, consulting, and software experience. Prior to Aite-Novarica, Eric served as Managing Vice President of Strategic...  MORE
Senior Principal
Areas of Expertise: 
Agile Transformation
IT Transformation
Leadership
Property/Casualty Claims
Deb Zawisza is Senior Principal at Aite-Novarica Group. She has expertise in insurance technology leadership and transformation with over 25 years of experience. Prior to joining the firm, she spent eight years as SVP/CIO for Claims/Loss Control at Travelers Insurance, leading core system...  MORE

HOW CAN WE HELP?

If you have a question specific to your industry, speak with our experts.  Call us today to learn about the benefits of becoming a client.

Receive email updates relevant to you. Subscribe to entire practices or to selected topics within practices.