Customer Experience Research Council

Research Council

Customer Experience Research Council

About the Council

The Aite-Novarica Customer Experience Research Council is a free, moderated, knowledge-sharing group for all stakeholders focused on improving the customer experience at an organization. Council members regularly participate in research studies on critical topics to share insights and expertise on key investment areas. They receive complimentary copies of all research they contribute to. Membership is open to anyone who is a stakeholder in improving customer experience at their organization, including both Aite-Novarica clients and non-clients. 

For more on this, check out a detailed information sheet here: PDF icon Aite-Novarica Group Customer Experience Research Council

Qualified and interested in joining the Customer Experience Research Council? Fill out a brief form here.