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May 5, 2021 by Inci Kaya

Health plans, like any commercial enterprise, are constantly on a quest for improving their bottom lines by applying the following three strategic levers across their organization: improving operational efficiency, reducing costs, or improving revenue. Hand in hand with these strategic initiatives come their operational siblings―identifying leaks, remedying inaccuracies, and determining inefficiencies―to address and eliminate them. Preventing those leaks or inaccuracies from happening in the first place is ideal. Payment integrity solutions can check off all these boxes, as they impact the core of their business―collecting premiums from enrolled members and paying out claims to healthcare providers.

May 5, 2021 by Robert McIsaac

As insurers begin their transitions back from a year of working remotely, they are considering how to balance the democratization of work with the rise of a hybrid office model. They are also working out how to grow intrapreneurship in a new, post-pandemic environment.

May 4, 2021 by Aite-Novarica Media

How did you get into insurance?

While I was studying at college, my brother had some health challenges which required specialized care and treatment. His health-care provider dropped his coverage, so our family took on the responsibility of paying for his care. Doing my part, I left college and found a job to earn money.

I started as a captive agent, selling home, auto, and life insurance. I hit the pavement and attended as many networking sessions as I could. These events allowed me to meet people in my community and become comfortable speaking about my work. Ultimately, I was successful in this role, receiving recognition from the carrier I represented.

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