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April 30, 2020 by Aite-Novarica Media

A policy administration system (PAS) should advance corporate strategies, not just keep the lights on. Most legacy systems no longer support today’s business needs. They are expensive to modify, they hinder speed to market, and administrative transactional data lacks insight to true business information.

April 28, 2020 by Jay Sarzen

Litigation over business insurance claim denial is the proverbial 800-pound gorilla that carriers must address. As of this writing, lawsuits are beginning to proliferate (as Aite Group predicted in COVID-19: Challenges and Opportunities in Financial Services), and most of these lawsuits are centered on the policy limits or exclusions related to business interruption.

April 28, 2020 by Aite-Novarica Media

How did you get into insurance?

I started in the industry as a personal lines agent before joining Selective Insurance and developing my expertise in commercial insurance as a commercial underwriter. It was a great experience, but when I had the opportunity to move back to my hometown of Richmond, VA and become a commercial agent in a family-owned agency, I took it. After growing a diverse book of commercial business, I launched Spherient Advisors with two additional business partners. Together we provide a complete offering of health, retirement, and risk advisory products and services for our commercial and personal clients.

What opportunities do you see for agents and carriers to improve your customers’ experiences?

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