Boston, September 15, 2021 — Aite-Novarica Group today released their most recent Aite Matrix Reports, focused on digital banking solutions from both core banking and point solution providers.
According to their U.S. Digital Banking Point Solution Providers report, trends driving the future of digital banking include the end-to-end, omnichannel customer experience. Today’s retail banking customers require robust real-time capabilities that enable them to efficiently manage their accounts, make deposits and payments, perform self-service activities, and improve their overall financial health. Now more than ever, banks are seeing firsthand the importance of a solid and feature-rich digital banking platform from by the right partner.
Leveraging the Aite Matrix, a proprietary Aite-Novarica Group vendor assessment framework, this report evaluates the overall competitive position of the following vendors, focusing on vendor stability, client strength, product features, and client services: Softek, Alkami Technology, Apiture, Backbase, MEA Financial, MX, NCR, and Q2.
Meanwhile, digital banking solutions offered by core banking vendors are evaluated in U.S. Digital Banking Solutions of Core Providers, which posits that the retail banking industry continues to evolve, as does the technology that supports it. Today’s retail banking customers require automated onboarding for new products, digital guidance and actionable insights using data from their FIs, rich reporting, robust digital capabilities, and seamless integration between banks’ systems and those of important fintech partners. Further, technology solutions require easy access to digital banking and customized experiences and views, not only within retail banking but also across small-business and corporate banking.
According to David Albertazzi, Aite-Novarica Group’s Director of Retail Banking & Payments, “FIs must continue to optimize the digital experience to fill in feature gaps, demonstrate an ability to meet rising consumer expectations, and focus on building new features that provide differentiation from their competitors.”
Leveraging the Aite Matrix, this Impact Report evaluates the overall competitive position of the following vendors: CSI, Finastra, FIS, Fiserv, Infosys Finacle, Jack Henry & Associates, and Temenos.
To request a press copy of this report or to speak with David Albertazzi, Tiffani Montez, and Francisco Alvarez-Evangelista, please contact us at [email protected].
About Aite-Novarica Group:
Aite-Novarica Group is an advisory firm providing mission-critical insights on technology, regulations, strategy, and operations to hundreds of banks, insurers, payments providers, and investment firms—as well as the technology and service providers that support them. Comprising former senior technology, strategy, and operations executives as well as experienced researchers and consultants, our experts provide actionable advice to our client base, leveraging deep insights developed via our extensive network of clients and other industry contacts. Visit us on the web and connect with us on Twitter and LinkedIn.
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